More Than Software.
Your Growth Partner.

From first setup to global scaling, Trackdesk’s experts are here to make your success easier, faster, and more reliable.

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Seamless Setup. Ongoing Success.

Whether you’re just getting started or managing a large affiliate program, our tailored onboarding and support options ensure you hit the ground running and scale faster.

Faster, Flawless Onboarding

Get your account fully set up in record time. Our experts guide you step by step, aligning Trackdesk to your business goals from day one.

Technical Setup, Solved

Leave complex tracking setups and custom configurations to our senior technical team. No request is too advanced – we make it happen.

Dedicated Success Partner

Your personal Customer Success Manager helps maximize your affiliate revenue, available via email, chat, or call, on your schedule.

Team Training & Enablement

Equip your team with the skills to fully leverage Trackdesk. Tailored sessions ensure your team hits the ground running and drives growth faster.

Compare Our Feature Packages

Free	Starter	Business	Enterprise	Network
Support Services
AI Chat

Live Chat
	2nd Level Priority	1st Level Priority	1st Level Priority	1st Level Priority
SLA
	48 h	24 h	24 h	24 h
E-mail Assistance
	Basic Inquiries Only	Expert-Level Assistance with Annual Subscription	Expert-Level Assistance	Expert-Level Assistance
Zoom Sync Call Support

Customer Success Manager

Setup & Migration
Setup Assistance
	Self-Setup with Step-By-Step Guide	With Annual Subscription	2x Engineer-Guided Setup Sessions	2x Engineer-Guided Setup Sessions
Migration Assistance
	Self-Migration Following the Checklist	Custom Quote
Senior Technical Support
		1 x 45 min Guided Setup Call with Annual Subscription	2 x 45 min Guided Setup Call	2 x 45 min Guided Setup Call
Account Manager

Development Team Support
			Only on Enterprise PLUS	Only on Network & Agency PLUS
Product Training & Onboarding
Onboarding
Self-Onboarding	Self-Onboarding	1 x 45 min. Account Manager Guided 1-on-1 Session	1 x 45 min. Personalized 1-on-1 Session	1 x 45 min. Personalized 1-on-1 Session
Extensive Trackdesk Academy

Live Q&A Webinars

Product Training
		Recorded Product Training Archive	Quarterly Training Sessions for New Team Members Custom Quote on Request	Quarterly Training Sessions for New Team Members Custom Quote on Request

	Free	Starter	Business	Enterprise	Network
Support Services
AI Chat
Live Chat		2nd Level Priority	1st Level Priority	1st Level Priority	1st Level Priority
SLA		48 h	24 h	24 h	24 h
E-mail Assistance		Basic Inquiries Only	Expert-Level Assistance with Annual Subscription	Expert-Level Assistance	Expert-Level Assistance
Zoom Sync Call Support
Customer Success Manager
Setup & Migration
Setup Assistance		Self-Setup with Step-By-Step Guide	With Annual Subscription	2x Engineer-Guided Setup Sessions	2x Engineer-Guided Setup Sessions
Migration Assistance		Self-Migration Following the Checklist	Custom Quote
Senior Technical Support			1 x 45 min Guided Setup Call with Annual Subscription	2 x 45 min Guided Setup Call	2 x 45 min Guided Setup Call
Account Manager
Development Team Support				Only on Enterprise PLUS	Only on Network & Agency PLUS
Product Training & Onboarding
Onboarding	Self-Onboarding	Self-Onboarding	1 x 45 min. Account Manager Guided 1-on-1 Session	1 x 45 min. Personalized 1-on-1 Session	1 x 45 min. Personalized 1-on-1 Session
Extensive Trackdesk Academy
Live Q&A Webinars
Product Training			Recorded Product Training Archive	Quarterly Training Sessions for New Team Members Custom Quote on Request	Quarterly Training Sessions for New Team Members Custom Quote on Request

They've already made the decision.

‎

Where Expertise Meets Customer Care

Uldis Samajevs
Founder and CEO of West Circle Ltd

I've been genuinely thrilled with the impact Trackdesk had on my affiliate program. The platform makes it incredibly easy to track and manage every aspect in one centralized place, giving me a clear, real-time view and a strong sense of control over operations. However, what truly sets Trackdesk apart is its outstanding support team, they go above and beyond. Their expert guidance on attracting and engaging more affiliates has been invaluable, helping me grow the program with confidence and direction.

Explore the Features

Launch now

Self-Service Resources for Every Step of Growth

Extensive Knowledge Base

Your go-to hub for instant answers, product guides, and troubleshooting — available 24/7.

Academy for Beginners

Step-by-step lessons to get your program running smoothly, even if you’re brand new to affiliate marketing.

Affiliate Marketing Masterclass

Deep-dive strategies and expert tips for scaling beyond the basics. Perfect for ambitious teams ready to grow.

Pre-Recorded Demo Library

A full product walkthrough, on demand. See Trackdesk in action whenever it suits your schedule.

Join the Smart Companies
Already Using Trackdesk

8/12/2024

The intuitive dashboard gives us a clear overview of all our affiliate data, making it easy to monitor performance and optimize strategies in real-time. The support team is responsive and helpful.

Ante

7/30/2024

The custom reports feature is phenomenal and unique. I've not seen it anywhere else.

Zheka

6/25/2024

Trackdesk’s report builder has enabled us to generate tailored insights, and the onboarding team ensured a seamless integration of the platform right from the beginning.

Brigita

8/23/2024

Easy to use, simple interface, has all the features I need, well priced.

Brian

6/25/2024

Custom domain, offers, forms, conversion types. So much to work with and edit. I finally feel in control of my own affiliate program.

Tomas

12/5/2024

As our affiliate program has grown, Trackdesk has scaled effortlessly alongside it. Whether it's adding more affiliates, increasing our offers, or expanding campaigns, the platform handles it all without any hiccups.

Alara

More Ways We Support Your Success

We’ĺl take care of your migration, protect your data, and connect you with new growth opportunities. Explore real stories, proven strategies, and tools to scale smarter.

Affiliate Partnership Hub

Case Studies

Migration Assistance

Security & Reliability

Effortless Integration, Endless Possibilities

From traffic sources to billing systems, connent every part of your affiliate ecosystem in minutes - and keep everything running smoothly.

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Frequently Asked Questions

Premium Support includes quicker responses, improved service level agreements (SLA), and additional communication options. You'll receive step-by-step guided implementation assistance for efficient tracking setup, including support from our senior technical experts for advanced integrations. Moreover, experience personalized onboarding and product training to maximize the value from Trackdesk, enhance team alignment, and accelerate your partnership revenue stream growth.

něco něco

"I've been genuinely thrilled with the impact Trackdesk had on my affiliate program. The platform makes it incredibly easy to track and manage every aspect in one centralized place, giving me a clear, real-time view and a strong sense of control over operations. However, what truly sets Trackdesk apart is its outstanding support team, they go above and beyond. Their expert guidance on attracting and engaging more affiliates has been invaluable, helping me grow the program with confidence and direction."

Uldis Samajevs

Founder and CEO of West Circle Ltd

"The team at Trackdesk is very helpful. They follow up promptly and professionally. I appreciate their support and insights as we're working to grow and figure out the best ways to maximize conversions."